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ELA Senior Management Level

SENIOR MANAGEMENT LEVEL –  (EQF Level 6)

La certificazione “European Logistician Senior Level” attesta le competenze di persone che ricoprono ruoli manageriali con grado di responsabilità avanzato, quali ad esempio il responsabile dei trasporti, il direttore della logistica o per specialisti in logistica che hanno superato le posizioni iniziali e che aspirano a responsabilità più elevate.

Per ottenere l’ELA Senior Certificate è necessario sostenere un esame, scritto e orale, che copre diverse aree di competenza. La prova scritta è in lingua inglese mentre la prova orale è svolta in italiano.

Quattro moduli sono obbligatori (colore BLU) a cui il candidato ne aggiunge due di sua scelta (colore AZZURRO).

Contenuti dei moduli

Business Principles

  • Understand the elements of a Profit & Loss statement and balance sheet
  • Understand the meaning of financial terminology
  • Calculate the costs of inventory holding
  • Monitor supplier and customer payment terms
  • Understand the importance of benchmarking in performance management
  • Understand the link between shareholder value and supply chain improvments
  • Describe the use of 4Ps in a marketing plan

Core Management Skills

  • Plan own and team professional developement
  • Understand the principles of change management
  • Participate in cross fonctional teams
  • Have good oral and written communication skills
  • Demostrate decision making ability
  • Chair meetings
  • Manage a team

Supply Chain and Logistics Design

  • Understand the trade-off whithin the supply chain
  • Describe a value chain
  • Understand the effect of demand variability on the supply chain
  • Understand the basic concept of lean
  • Understand how to calculate total supply chain costs
  • Understand the use of Quality Management Systems (QMS)
  • Use Business test scenario’s
  • Understand the different type of data used in organisations
  • Understand process reference models
  • Maintains project documentation
  • Understand project management tools

Demand & Inventory planning

  • Calculate total supply chain/logistics lead time
  • Use inventory replenishment models
  • Establish and maintain Bill of Materials (BOM) and Bill of Labour (BOL)
  • Calculate stocks turns or weeks cover and report it
  • Understand stock ageing report
  • Allocates available products to orders
  • Uses ABC analysis to differenciate inventory management
  • Use forcasting methods to create a demand forcast
  • Understand the concept of Available to Promise (ATP)
  • Understand different planning techniques
  • Understand different inventory management optimisation tactics
  • Understand the functionality of planning systems

Warehousing

  • Understand the key challenges in warehouse managment
  • Have a detailed understanding of the warehousing processes
  • Understand different order picking strategies
  • Understand different order picking methods
  • Deploy appropriate warehouse handling equipment
  • Understand how to design a warehouse layout
  • Oranise stock taking
  • Optimise packing of goods prior to dispatch
  • Understand the implications of storing hazardous goods
  • Understand the role of logistics service providers
  • Implement warehouse satefy procedures
  • Understand the functionalities of Warehouse Management Systems (WMS)

Transportation

  • Describe the shipment process
  • Manage transport routing and scheduling
  • Describe the transport procurement process
  • Manage day to day shipment operations
  • Understand key elements of transport cost
  • Understand the European transport policies, legislation and procedures
  • Understand the implications of shipping hazardous goods
  • Understand the functionalities of Transport Management Systems (TMS)

Sourcing

  • Describe the procedures covering the procurment process cycle
  • Supports supply market analysis
  • Describe the different purchasing approches
  • Understand supplier evaluation and selection process
  • Understand the negociation process
  • Use Key Performance Indicators (KPIs) to measure supplier performance
  • Describe the goal of a supplier certification and the process steps
  • Understand functionalities of Electronic (e)-Procurement Information Technology (IT) tools

Customer Service

  • Understand customer service procedures
  • Use Key Performance Indicators (KPIs) for measuring customer service
  • Understand multi-channel customer communication
  • Understand the key functionalities of Customer Relationship Management (CRM) Systems
AILOG
Associazione Italiana di Logistica e di Supply Chain Management
ELA – European Logistics Association – Socio fondatore
VIA CORNALIA, 19 - 20124 MILANO

MAIL ailog@ailog.it
TEL. +39 02 66710622 | CELL. +39 335 1266523
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