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ELA Junior Management Level

La certificazione “European Logistician Junior Level” attesta le competenze di persone che svolgono ruoli operativi logistici o che ricoprono ruoli manageriali con grado di responsabilità iniziale.

Per ottenere l’ELA Junior Certificate è necessario sostenere un esame, scritto e orale, che copre diverse aree di competenza.

La prova scritta è in lingua inglese mentre la prova orale è svolta in italiano.

Tre moduli sono obbligatori (colore BLU) a cui il candidato ne aggiunge due di sua scelta (colore AZZURRO).

Contenuto dei moduli

Business Principles

  • Understand the elements of a Profit & Loss statement and balance sheet
  • Understand the meaning of financial terminology
  • Calculate the costs of inventory holding
  • Monitor supplier and customer payment terms
  • Understand the importance of benchmarking in performance management
  • Understand the link between shareholder value and supply chain improvments
  • Describe the use of 4Ps in a marketing plan

Core Management Skills

  • Plan own and team professional developement
  • Understand the principles of change management
  • Participate in cross fonctional teams
  • Have good oral and written communication skills
  • Demostrate decision making ability
  • Chair meetings
  • Manage a team

Supply Chain and Logistics Design

  • Understand the trade-off whithin the supply chain
  • Describe a value chain
  • Understand the effect of demand variability on the supply chain
  • Understand the basic concept of lean
  • Understand how to calculate total supply chain costs
  • Understand the use of Quality Management Systems (QMS)
  • Use Business test scenario’s
  • Understand the different type of data used in organisations
  • Understand process reference models
  • Maintains project documentation
  • Understand project management tools

Demand & Inventory planning

  • Calculate total supply chain/logistics lead time
  • Use inventory replenishment models
  • Establish and maintain Bill of Materials (BOM) and Bill of Labour (BOL)
  • Calculate stocks turns or weeks cover and report it
  • Understand stock ageing report
  • Allocates available products to orders
  • Uses ABC analysis to differenciate inventory management
  • Use forcasting methods to create a demand forcast
  • Understand the concept of Available to Promise (ATP)
  • Understand different planning techniques
  • Understand different inventory management optimisation tactics
  • Understand the functionality of planning systems


  • Understand the key challenges in warehouse managment
  • Have a detailed understanding of the warehousing processes
  • Understand different order picking strategies
  • Understand different order picking methods
  • Deploy appropriate warehouse handling equipment
  • Understand how to design a warehouse layout
  • Oranise stock taking
  • Optimise packing of goods prior to dispatch
  • Understand the implications of storing hazardous goods
  • Understand the role of logistics service providers
  • Implement warehouse satefy procedures
  • Understand the functionalities of Warehouse Management Systems (WMS)


  • Describe the shipment process
  • Manage transport routing and scheduling
  • Describe the transport procurement process
  • Manage day to day shipment operations
  • Understand key elements of transport cost
  • Understand the European transport policies, legislation and procedures
  • Understand the implications of shipping hazardous goods
  • Understand the functionalities of Transport Management Systems (TMS)


  • Describe the procedures covering the procurment process cycle
  • Supports supply market analysis
  • Describe the different purchasing approches
  • Understand supplier evaluation and selection process
  • Understand the negociation process
  • Use Key Performance Indicators (KPIs) to measure supplier performance
  • Describe the goal of a supplier certification and the process steps
  • Understand functionalities of Electronic (e)-Procurement Information Technology (IT) tools

Customer Service

  • Understand customer service procedures
  • Use Key Performance Indicators (KPIs) for measuring customer service
  • Understand multi-channel customer communication
  • Understand the key functionalities of Customer Relationship Management (CRM) Systems


Associazione Italiana di Logistica e di Supply Chain Management
ELA – European Logistics Association – Socio fondatore

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